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FAQ

If you have a question, please get in touch using our contact page.

Purchases from ClimeCo or on the shop.climeco.com website are not charitable contributions and are not tax-deductible in any way.

Most of our figures come from the Environmental Protection Agency (EPA) or U.S. Department of Energy. Please see our Calculation Methods page for more information.

The hallmarks of quality carbon offsets are third-party certification standards, verification, and auditing. All ClimeCo offset projects are verified by a third party to the highest certification standards. This review, coupled with an annual third-party audit of our finances and portfolio, ensures that our customers support only high-quality carbon offset projects making real carbon emission reductions.

The third-party verification of our projects also ensures that the emission reductions are additional to what would otherwise have occurred, surplus (i.e., not already mandated or required), and are permanent reductions.

Simply put, we retire a carbon credit by not using it. When we purchase carbon offsets or support a carbon reduction project, we gain the right to emissions reductions. Some buy these rights to use them to offset their emissions or trade them like commodities. When you buy credits through ClimeCo , we retire them – meaning we take the associated emissions out of circulation forever.

The ClimeCo Certified Product Program uses a Product Life Cycle Assessment study (LCA) to determine the greenhouse gas (GHG) emissions over a product’s entire life cycle. GHG emissions (expressed as carbon dioxide equivalents) that cannot be reduced or eliminated from the product’s life cycle are neutralized through the purchase and retirement of carbon offset credits, that have been verified by a third-party, to mitigate the product’s remaining carbon footprint.

An LCA is a Life Cycle Assessment study that measures the complete cradle-to-grave life cycle greenhouse gas emissions of a product, from raw materials extraction, cultivation, harvesting, etc., transportation, manufacturing, packaging and distribution through to product lifetime use and ultimate disposal and/or recycling.  LCAs provide an accurate estimate per unit of the total carbon footprint of the product. This information can be used to reduce inefficiencies and product-related carbon emissions in the product’s supply chain and enables companies to offset the per unit carbon impact through carbon offsets produced by high-quality voluntary carbon emissions reduction/avoidance/removal projects. Without an LCA, determining then offsetting your product’s total carbon footprint is impossible.

Yes, if your product LCA was completed within the past two years, was performed by a qualified third-party or third-party reviewed and assured (if performed in-house), and is based on and complies with one of our program’s protocol’s accepted standards, it can may be submitted and reviewed for approval.

No, we cannot. When you buy a environmental credit from a project featured on ClimeCo , we send the money to the project and retire the carbon credit on the proper international registry. This ensures that your tonne cannot be sold twice and that the carbon benefit is captured. Once the carbon credits are retired, we cannot un-retire them or have your purchase refunded. If for any reason, we are unable to fulfill your order, we will gladly refund your purchase.